Q. How do I log in to the new website?
You will have to reset your password for this new site.
For “Login” use the same email address or username that you did for the old Servas International (Servas.org) website.
To reset your password - click on the “Password forgotten?” link under the “Password” box on the login page. The system will send you an email with a clickable link.
Be sure that you are using the same email address as before. If there is a delay in receiving the password reset message, check your spam or junk folder.
Don’t confuse this Servas.org website with any website your Servas Group may have. The logins are not necessarily related.
Q. When I’m logged in, what do I do next?
When you are first logged in you should be looking at your personal Dashboard, which shows you a quick summary of your personal information as well as messages you have received, and Servas news and events.
The Gray Bar across the top of the screen has links to most of the things you want to do:
- Dashboard: Return to your Dashboard
- Edit Profile: View and edit your Household information
- Search hosts: FInd hosts around the world using an interactive map
- Search members: Find Servas members around the world (hosts and travelers) according to the Servas Group they belong to, or their name, interests, etc.
- Search Key People: Find Servas leaders and Administrators around the world according to the Servas Group they belong to.
Click on your personal photo in the upper right corner to access a menu of other functions, including Dashboard, Edit Profile, Statistics Servas (Information) and Log Out.
Q. What’s changed on the new website?
- Members are now grouped by Household, but each member of the Household has their own individual membership. Each location marked on a map represents one Household.
- The main way to search for hosts is by using the map, starting from the local (city) level rather than country. It’s easy to view hosts on the map, see their profiles, or print a pdf list.
- You can start or stop being a Host or Day Host at any time by editing your Household profile.
- Travelers can request an eStamp at any time by editing their profile. Letters of Introduction can include just you, or all Members in the Household.
- If you move, you can change your Region without asking for help.
- Applicants and members whose accounts have expired will still have access to their profiles for at least a year, but will not be able to see other members’ profiles.
- It’s easy to find Servas administrators by going to the “Key People” tab and entering the Servas Group and Region. You can also see if they have a special email for Servas administrative purposes.
Q. How do I log out?
Click on your profile picture in the upper right corner. You will see a menu of options, including Log out
Q. If I get stuck, how do I get help?
Servas is staffed by volunteers, and you may need to wait a day or two for a response from us. We hope that you can find answers to most of your questions here, to avoid this delay.
Be sure to read all of the FAQ’s posted here and use the “? help” link on each page of the site. If you still don’t find an answer, click here: